Overview

At Regenera Wellness, customer satisfaction is important to us. This policy outlines the circumstances under which returns and refunds may be considered.


Eligibility for Returns

Products may be eligible for return if they meet the following conditions:

  • Unopened and unused

  • In original packaging

  • Returned within a specified period from the date of delivery

Due to the nature of wellness and consumable products, opened or used items may not be eligible for return.


Refunds

Once an eligible returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable timeframe.


Non-Refundable Items

The following items may not be eligible for refunds:

  • Opened or used consumable products

  • Clearance or promotional items

  • Gift cards (if applicable)


Shipping Costs

Shipping and handling costs are non-refundable unless the return is due to an error on our part.


How to Request a Return

To request a return or refund, please contact us through the website contact page and include your order details.


Changes to This Policy

This policy may be updated from time to time. Any changes will be reflected on this page.